Terms of service

1. General

1.1. These Terms govern your use of our online store and any purchases you make through it.
1.2. By using our Service, you affirm that you are at least 18 years old or have the consent of a parent or guardian to make purchases.
1.3. We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the site.


2. Products and Services

2.1. We offer women’s fashion products, printed on-demand through Qikink.
2.2. Product images are for illustrative purposes. Colors and designs may slightly vary due to manufacturing processes.
2.3. All orders are processed through our Shopify platform.


3. Order Acceptance and Payment

3.1. All orders are subject to acceptance. We reserve the right to refuse or cancel any order at our discretion.
3.2. Payment can be made through the methods available on our Shopify store. Prices are displayed in INR.
3.3. Payments are processed securely. We are not responsible for issues arising from third-party payment providers.


4. Shipping and Delivery

4.1. All products are fulfilled by Qikink. Delivery timelines may vary based on your location.
4.2. Shipping costs and delivery times will be displayed at checkout.
4.3. We are not responsible for delays caused by shipping providers or customs regulations.


5. Returns and Refunds

5.1. Due to the on-demand nature of our products, customized items are non-refundable unless defective.
5.2. If you receive a defective or incorrect item, please contact us within 7 days of delivery with a photo of the product.
5.3. Refunds or replacements will be issued at our discretion after verification.


6. User Accounts

6.1. You may create an account to place orders, track shipments, and receive updates.
6.2. You are responsible for maintaining the confidentiality of your account information and password.
6.3. You agree to notify us immediately of any unauthorized use of your account.


7. Intellectual Property

7.1. All content on this website, including images, text, logos, and designs, is our property or licensed to us.
7.2. You may not copy, distribute, or use our content for commercial purposes without written permission.


8. Limitation of Liability

8.1. We are not liable for indirect, incidental, or consequential damages arising from your use of our Service.
8.2. Our maximum liability is limited to the total amount paid by you for the products purchased.


9. Governing Law

9.1. These Terms are governed by the laws of India.
9.2. Any disputes arising from these Terms or your use of our Service will be subject to the exclusive jurisdiction of courts in India.


10. Contact Us

If you have any questions regarding these Terms, you can contact us at:
Email: support@crestlooms.com